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Smile Blog

Check out what we’ve been up to!

Smile Blog

Over the past few weeks, we had the privilege to meet a lot of new smiles. Due to the growing demands on our staff, we have expanded by family with two more people. Check out what we’ve been up to since our last blog post!

Our website recently got a fresh new look to celebrate the introduction of new team members. You will now be able to view our updated business hours, and read about our associate denturist, Sam Khalil. Sam is an incredibly talented denturist who has tremendous love for this business. To book your next appointment with Sam, call us 403.228.5311.

                                       

 

We remain the best denture clinic in Calgary

Your online reviews are greatly appreciated and your encouraging comments are passed on to our staff. From the time you walk in the office, we try our best to make your experience seamless and memorable. Thanks to your positive 5-star ratings, our clinic remains the best medical facility on RateMD.

SUBMIT A REVIEW ON RATEMD

 

 

 We welcomed some new recruits! 

We brought fresh blood to the team! It is with great delight that we welcomed Geoff and Anne in our family. Geoff, our new dental technician, is a Montreal Canadian fan and is the proud owner of an adorable cat, Mr. Bentley. Anne, our administrative coordinator, is a big animal lover who strongly believes in community and charity work.

You can read more about our new staff in our upcoming blog posts!

 

Happy Birthday Curtis!

Curtis Wiebe, our clinic director and denturist, recently celebrated his birthday. As the years go by, he continues to work hard for his team and his patients.  We are proud to call him our leader, and wish him great health and happiness.

Calgary Denturist

Read my Bio on RateMD.com

DID YOU KNOW THAT WE ALSO DO IMPLANTS?

Signature 28 is one of the most popular denture clinics in the city. However, we do more than dentures. We also offer dental implant and professional teeth whitening services. For more information on whether these may be right for you, talk to one of our dental specialists.

 

 

Book an appointment with Kelly or Anne (403) 228 5311

 

2017 Spring Clinic News

Smile Blog

Every season brings renewed energy to our lives. This spring is no different and brings about great positive changes to our clinic. Check out our latest news to see what how spring brought even more joy and laughter to our clinic.

WELCOME TO THE FAMILY SAM!

Our team is incredibly excited to welcome our newest recruit: Sam Khalil. Make no mistake- this newbie is not an industry rookie. Sam is a talented denturist who has a lot to offer in terms of experience and knowledge. If you are looking for one of Calgary’s best denturist to help with your denture and dental implant needs, make sure to book an appointment with him at your earliest convenience. Please note that the initial consultation is free of charge.

Stay tuned for a future blog post about Sam’s life and career…

BACK TO SCHOOL FOR THE TEAM 

Curtis, our clinic’s director, insists on everyone keeping up with our educational and professional development. We recently participated in courses and conferences that help us stay abreast of the latest changes in the denture and dental implant industry. Our clinic is known for using smart and enhanced technologies. Continuing education remains one of our biggest priorities as we strive to provide you with the best services in the business.

 

WE SUPPORT A VERY IMPORTANT CAUSE

For the past 4 years, Kelly, our administrative coordinator, has participated in the annual Spring Sprint event in an effort to raise awareness about brain tumours. Kelly’s relatives are among the thousands of people who have lost a loved one to a brain tumour. We are very proud of her great work and we hope you can support her hard work by making a small donation to her team.

CLICK HERE TO DONATE TO TEAM ZEBRA FOR THE 2017 BRAIN TUMOUR WALK

 

THANK YOU FOR YOUR POSITIVE REVIEWS

It is a real privilege to work with incredible Calgarians who continue to love and support us. We remain dedicated to providing the best dental care in the denture and dental implant industry, which is why we spend time reviewing any feedback you have for us on RateMDYellow Pages  Better Business Bureau (BBB)and Google

We are very thankful for your positive reviews and we are pleased to let you know that we are still the best rated medical facility in Calgary. If you want to let us how we can improve our services, don’t hesitate to get in touch by emailing kelly at [email protected] You can also post your personal review online. We check our reviews daily and we want you to voice your opinion.

 

HAPPY MOTHER’S DAY!!!

Our mother is one of life’s greatest gifts. Mothers are our biggest supporters and friends. Many of our patients are accompanied by their caring children. Taking your mom to a dental appointment is a simple, but yet loving gesture. We often take for granted how simple can touch others. We are very grateful for all the amazing, supportive, loving, graceful, selfless, strong, and beautiful mothers around the world.

 

WE ARE PART OF THE KILLARNEY COMMUNITY

Our clinic is conveniently located in the SW community of Killarney, close to Sarcee Trail and Crowchild Trail. The neighbourhood is full of blooming trees and the streets are buzzing with activity. Killarney is a beautiful part of the city and we are truly proud to be part of this terrific community. We’ve been around for more than 2 decades and we work hard to represent our community in the best possible ways.

For more information on the Killarney-Glengarry community association, click here: Community association activities and events

LET’S GET TOGETHER!

Come on over and share your spring stories with us! Our experts will be more than happy to offer their guidance regarding your denture or dental implant needs. Call Kelly, our happiness engineer, at 403.228.5311. You can also visit us #75 1935 37th St SW, close to the Esso gas station.

 

8 Most Common Questions about Your New Denture

Smile Blog

Everyday, our Calgary denture clinic welcomes a wide variety of beautiful smiles. Each patient have a unique medical history and different oral health expectations. Despite these distinct differences in personalities and needs, our patients share one thing in common: a tremendous desire to gather more information about how dentures will impact their lifestyle. Here is a list of the frequently asked questions at our clinic:

1. I’m a first-time denture user. I’ve heard horrible stories about the adjustment period. Will my gums be that sore?

There is no denying that the adjustment period varies from individual to individual. We cannot accurately predict how sore or uncomfortable the first few days will be for each first-time patient. Despite some people having negative experiences with their dentures, it is important for you to have an open mind and to remain positive about your personal outcome. A positive attitude is often the key to a quicker recovery. We always welcome questions- our goal is to provide answers based on medical research and statistics.

Our staff works hard to ensure that your denture fits properly. We want you to be as comfortable as possible. In some cases, patients could develop pressure points or sore spots during the adjustment period. Our denture pros, Curtis and Sam, can do minor adjustments that can rectify the problem and quickly bring added relief.

2. I am worried about my denture affecting my speech. Will I sound differently when I speak?

Dentures can potentially affect your speech, but this is mostly temporary. In fact, your denture should not interfere with your speech if it fits well and is securely positioned against the roof of your mouth. Remember: dentures take a little bit more space than your actual teeth, but if they are sized properly, your speech should not be affected at all. At the time of delivery, Sam or Curtis will provide you with some easy and simple tricks to help with your speech.

3. What about my facial appearance? Will my new denture change the way I look?

The simple answer is: yes. Initially, you will look and feel different. Others might notice the change as well, but patients report getting many compliments for their new appearance. Dentures provide tremendous support to your facial muscles. It is therefore natural for your face to instantly feel “lifted”. You should feel normal again within a very short period of time.

4. Do I have to wear my denture all the time, 24/7?

You should wear your dentures as much as possible, but the ultimate choice is yours as to when and how often you wear them. We also recommend that you sleep without your denture. Some patients report sleeping with their denture. If you insist on wearing it during your sleep, just remember to brush it at least once a day to remove plaque and food debris. You should also brush and massage the underlying tissues with a soft brush.

5. What about the cost? Will my new denture “break the bank”?

New technology and advanced research have made it possible to make dentures incredibly affordable. The investment is definitely worth it, especially since quality dentures can last more than a decade. Your insurance coverage can help with the associated costs of your new denture. Our administrative coordinator, Kelly Lee, is very knowledgeable regarding insurance claims and will guide you throughout the process.

Signature 28 Denture Clinic recognizes that everyone has a unique financial situation. Calgary’s economic recession has made it challenging for some to care for their dental needs. We don’t want this to stop you from getting the care you deserve. Our clinic can present you with different payment options that bring relief to your personal wallet.

Some Albertans may receive financial assistance from our provincial government. This depends on your age and household income. Check out one of our previous blog posts regarding financial aid for dental and denture needs.

Click Here—–> FINANCIAL ASSISTANCE FOR ALBERTANS WHO NEED DENTURES

6. Do I have to clean my denture after every single meal?

Brushing and cleaning your denture after every meal is not always practical, especially if you have a busy lifestyle. We do recommend cleaning your denture at least once a day, and if possible, shortly after a meal. Armed with a good denture brush and cleaner, you should thoroughly scrub away dirt, plaque, and debris. We strongly discourage using a bleaching agent. This can change the appearance of your denture and cause discoloration.

7. How long do I have to wait to receive my new denture?

Our denturists and lab technician need time to craft the new denture and refine every detail to ensure the best comfortable fit. We do understand and appreciate every patient’s unique situation. For medical reasons, some of our patients need their denture as quickly as possible. We try our very best to accommodate our clients’ needs. Our in-house lab makes it easier to work on your denture within a shorter period of time.

8. Will I be able to eat normally with my new denture?

Realistically, it will take some time to get used to your denture. You will have to learn how to chew again. During the first few days, eating might be challenging, but with time and practice, you will be able to enjoy most foods, including hard-textured ones.

You can read our online reviews to check out what our patients experienced in terms of eating. We are happy to report that you don’t have to give up your preferred diet and the foods you love. Our dentures are comfortable and resilient enough for you to eat almost anything you want, except for jawbreaker candy!

 

Ready to chat about your new denture? Book a confidential appointment with us by calling 403.228.5311.

Schedule Your Denture Appointment- It's Free!

One-on-One with Mike

Smile Blog

April 7th, 2017. Mike Ocampo, our dental technician, just celebrated his 7th year at the clinic. I decide to have a candid conversation with him about his work and in his life story. It turns out that this Filipino native has a lot to offer in terms of life experience and knowledge. His answers are particularly refreshing, and his outlook on life is inspiring. Here is a short review of what I found out during my one-on-one with Mike.

 
Nine years ago, the Ocampo family came to Canada in search of a brighter future. As you can imagine, leaving the Philippines was not an easy decision, but armed with courage and determination, they moved to Calgary with their four-year-old son. 
 
This four-year old boy is no longer a preschooler. Paul is now a healthy and smart grade 7 student, who enjoys playing basketball with his father. Basketball is a big part of the Ocampo family. For the past 4 years, Mike has been part of a men’s team that competes in local championship tournaments. When they aren’t busy with soccer and basketball, the family often leaves the city to enjoy the scenery in Banff. Family time is very important to both Mike and his wife. Despite leaving Manila almost a decade ago, they insist on passing on their traditional cultural and family values to their son. Paul speaks English and Tagalog fluently.
 
Mike‘s career has always been linked to the dental industry.  I asked him if he could give me a tour of his work environment and he kindly obliged. While showing me around, you could sense Mike’s enthusiasm. It was heart-warming feeling to share in the joy of his work passion. The in-house lab is a small space, but you could tell how proud and comfortable he felt in this environment. I was slightly intimated by the sophisticated equipment, but he quickly put me at ease.  He explained the importance of each instrument and how they contribute to an ideal smile. 
 
Nearing the end of our visit, I asked Mike what he values the most in life. He revealed that honesty and integrity form part of his core values. This probably explains why he is a great fit in the Signature 28 family. Even though our team members have very different personalities, we share a similar appreciation for great ethics and hard work. Mike‘s calm presence and his wealth of knowledge bring in the right energy for our team to stay focused and inspired.
Mike, Happy 7th Anniversary! We are thankful for all your contributions and we hope that you will be with us for many more years…

For more information about dentures, dental implants, or professional teeth whitening products, call us at 403.228.5311 or

Book Appointment

#SPRINGISBACK

Smile Blog

Being cooped up inside all winter can be incredibly depressing. Good news! Spring is back Calgary! March 20th, 2017, marks the official Spring comeback, and we couldn’t be more excited to welcome the warm weather.

SUN’S OUT, SMILES OUT!

Spring is the perfect opportunity to plan fun outdoor activities. Why don’t you try an outdoor laughing yoga class? You could also sign up for a thrilling rock climbing adventure near the Rockies! Whatever you choose to do, arm yourself with bravery, strength, and laughter. Bring your very best smile with you.

Your best smile is a healthy representation of your inner self. People who are proud of their smile attract positive energy and good friendship. It is important to care for your smile all year round, but be reminded that a dental professional can bring a tremendous contribution to your oral health. For those with dentures and dental implants, it might be a great time to book an appointment with your denturist.

Curtis, our denture expert, is available for your annual check-ups. Our in-house lab is fully equipped for quick and convenient denture repairs and services. Curtis can also provide guidance when in comes to professional teeth whitening. After a smile tune-up at our clinic, you will be able to share your enhanced self with the world

!

MIKE’S 7TH YEAR AT THE CLINIC

This March, we are celebrating Mike Ocampo’s 7th year at the clinic. Mike is a brilliant lab technician, who has demonstrated tremendous skill and passion for his work. Thanks to his expertise and dedication, our denture clinic has received a lot of praise for the quality of our work.

ANNUAL COMMUNITY GARAGE SALE IN KILLARNEY-GLENGARRY 

Our denture clinic is a proud member of the Killarney SW community. We love, support, and participate in events organized by our local community association. One of the big spring events, the annual community garage sale, will be held on June 17th, 2017 between 9.30 AM and 4 PM. Killarney is a beautiful community, admired for its rich history and amazing residents. Consider volunteering for the annual community clean-up that will be held on June 25th.

For more information, consult the link below.

Killarney Glengarry Community Events

ADMINISTRATIVE PROFESSIONALS WEEK 2017

Administrative professionals week will begin on April 23rd 2017, and end on April 29th. Our administrative coordinator, Kelly Lee, provides tremendous support to our team. We are truly thankful for her hard work. Take some time to thank the administrative superstars in your life with a simple “thank you” card or a big hug!

YOU CAN ALSO TWEET KELLY @SIGNATURE_28 TO SEND HER YOUR BEST WISHES.

 

FREE 2017 CANADA PARKS PASS

To celebrate the 150th Anniversary of Confederation, all Canadian residents get a free 2017 Canada Parks Pass! This pass will grant us free admission all year round to Parks Canada. We encourage our patients to take advantage of this incredible opportunity and visit some of the most beautiful sites of Alberta. Below are some of our site suggestions:

  • Banff National Park
  • Canadian Rockies Hot Springs
  • Jasper National Park
  • Yoho National Park
  • Kootenay National Park
  • Mount Revelstoke National Park

Upon your return, come and share stories of your trips and adventures with us!

 

HAPPY SPRING!

Book your next appointment with us by using our contact form, or by calling us at 403.228.5311. We happily welcome new patients, and your initial appointment is free.

A little something about Kelly…

Smile Blog

 

For those of you who dread a medical appointment and a conversation with a grumpy receptionist, prepare to be blown away. Kelly, our administrative coordinator, has recently celebrated her second anniversary at the clinic. I’ve known Kelly for a long time; she is a beautiful and smart woman, who never misses an opportunity to help or listen. Armed with a witty sense of humour, and incredible charm, Kelly has made it possible to provide a unique individualized experience for each patient.  It’s no wonder why Kelly has received some outstanding positive reviews online and in-person.

I recently met with Kelly to find out more about her work and personal interests. Here is her story:

Thanks for having me over Kelly! Let’ start by talking about your first beginnings in the dental industry. Can you tell me more about that?

Ever since grade 1, I always was interested in teeth. I really wanted to be a Dentist. Sixteen years ago, I graduated with a Dental Business Assistant certificate. I immediately integrated the dental industry, and quickly became an expert at front-end duties and administration.  Initially, I worked for dental family practices, and even had the opportunity to briefly work for a clinic that focused on special needs clients.

My work in the denture industry began in January 2015, when I became part of the Signature 28 family.

 

 

What is a typical day like at the clinic?

Each day presents itself with different opportunities and challenges. I get to meet new faces, help with insurance claims, organize marketing events with our local community, and share in the joy of our patients experiencing their “improved smiles”. Our patients deserve a clean and sanitary environment to feel comfortable and happy, which is why I am extremely meticulous when I sterilize instruments and set up the operatory equipment. It is also my responsibility to create a positive environment for our staff and patients. On some days, I inject my feminine touch in the office -I am the only woman in the team-  and enjoy putting up the decorations for special events and festivities such as Christmas. 

 

 

 

What is your secret ingredient to creating a positive experience for your patient?

I am fully aware that a lot of people do not look forward to their dental or denture appointments. My goal is to alleviate any sentiments of fear and anxiety that my patients have. Turning a frown upside down takes commitment, kindness, and patience.Ultimately, I want to exceed their expectations and make them feel appreciated. Before every appointment, I prepare myself as if I was to receive a guest in my own home. Over the years, I’ve learned that little things make a big difference. I always greet them with a big smile and I even try to remember what their tea and coffee preferences are. Last February, for Valentine’s Day, I had the idea of giving each patient a long stemmed Gerber daisy, tied with a bow. We wanted our clients to know how appreciative we were of their trust. If you are genuinely caring, this will contribute to a beautiful and memorable experience.

 

 

Thank you. I agree; little things do make a tremendous difference in terms of overall experience. Let’s talk about what your family life. Can you tell me more about that?

I met my husband, Adam, at my best friend’s wedding. We have been happily married for four years and share our home with two cats. In the future, we would be happy to grow our family with a dog and kids. We are serious Calgary Flames fans and love going out for sushi. We also love cuddling with our cats while we watch a good crime or mystery movie.

My immediate family doesn’t live far from us. I have a brother who recently got married, and who lives in Calgary. My parents are part of the Chestermere community, and have been married for 45 years. On weekends, our family will often get together to spend time at our cabin.

 

 

 

45 years? Wow! Impressive!You always look incredibly stylish. I know that you are involved with the Stella & Dot brand. Are there any other organizations that support?

I do work part-time for Stella & Dot. This has given me the opportunity to expand my network of friends and the perks are very rewarding! Stella and Dot also features pieces that support great causes and organizations such as the military and autism.

Aside from Stella & Dot, I do support the Brain Tumour Foundation of Canada. My brother and I have participated in many events that increase brain tumour awareness. Last year, at the Annual Sprint event, we lead a team to raise money for the Brain Tumour Foundation. We also did it in memory of our beautiful sister, Darla.

 

 

This is a great organization. Thank you for sharing. Can you tell me about your team and what the meaning of “teamwork” at the clinic?

In my opinion, everyone here is an expert in their craft. We all have a unified vision of what to deliver in terms of products and services. As a team, we attend courses and conferences at least 2 or 3 times a year. We also get together once a month for a nice lunch. During our meeting, we will review the clinic’s progress. Communication is extremely important to us, and we constantly talk to each other to make sure we move forward as a cohesive collaborative force. We work well with each other, and because we spend so much time at the clinic, the team has become my second family…

 

Want to chat with our superstar coordinator? Call the clinic at 403.228.5311. You can also email your thoughts to Kelly at: [email protected] 

Did you know that Signature 28 Denture Clinic has been rated as the best denture clinic by online reviewers? Check it out! Click Here: Our RateMD Reviews

 

 

2017- New Smiles and New Beginnings

Smile Blog

The new year brings new opportunities for us to do better and improve ourselves. One of our team’s primary goals is to strive for excellence in terms of education and technology. We never lose sight of what is important: trying our hardest to enhance your beautiful natural smile.  2017 begins with some extremely positive events. We recently received several reviews from our customers. In addition, in early February, our team attended a practice development course offered by Nobel Biocare. Below are the highlights of this new year.

WE KEEP UP WITH THE NEW TRENDS IN PRACTICE MANAGEMENT

Our staff benefited from the tremendous opportunity to attend a lecture by Dr. Wilson Kwong. This course greatly helped us develop a new plan on how to better understand our patients’ individual needs. In addition, we recognized the true importance of connecting with our patients. We pride ourselves on building solid relationships with our clients, and we gained the adequate knowledge that enables us to continue forging trustworthy connections.

Image result for nobel biocare

 

YOUR ONLINE AND EMAIL REVIEWS ARE GREATLY APPRECIATED

We are very grateful for the time people take to write a review about our products and services. Your feedback is very important to us. Curtis and Kelly read your personal reviews on a regular basis. It gives us an opportunity to know what how we can make your experiences more positive.

Eric, one of our recent patients, gave us an enthusiastic review that we would like to share. Eric, thank you for your kind words. It is always a real pleasure working with you.

Image result for add big quotation marks

 

… OMG where do I begin? Well, I am personally very difficult about the atmosphere, the “PR” client/employee, owner relationship, as I do business myself. However, when I needed info or asked to change an the appointment (ie: recently) , I had no problems for the staff to adjust to my demands. The quality & care of the product is outstanding & I truly mean that. I hope that the relationship between Signature 28 and I will last for a long time ! I would highly recommend your business to anyone…

 

CHECK OUT OUR JANUARY 2017 ONLINE REVIEWS

Aside from your email reviews, we also check out your online posts on social media or RateMD.com. Here are the January 2017 messages that were posted about our denture clinic.

Jan’ 4th: Initial appointment was free. Very helpful doctor with great bedside manner. I will be happily returning to them for my future needs.

Jan’ 9th: Great service and repair was done within the same day. I probably saved hundreds by consulting Curtis and I didnt have to get a new denture right away. Thank you!

Jan’ 11th: These guys are easy to talk to in terms of selection and payment options. I am very impressed with how they treated my personal requests. Kelly is always warm and welcoming. Curtis treats me like I am a real human being and not just “a number”. Thank you for being so kind and patient!

Jan’ 12th: I greatly appreciate the level of detail that went into my new denture. The fit is great and the adjustment period was considerably shorter than what I originally anticipated. Dr. Wiebe exceeded all my expectations. The cost was slightly higher than what another denturist bad quoted me BUT I can honestly say it was worth it. A big thank you to you Dr. Wiebe:)

Jan’ 19th: I only visited the clinic once or twice for minor denture repairs. Great staff and facility is always clean and organized. 

KELLY CELEBRATED HER SECOND YEAR AT OUR CLINIC

The beautiful bright smile that you see as you walk through the doors of our clinic belongs to Kelly, our dedicated administrative coordinator. Kelly has been with us for two years and is an essential part of our small family. When she is not busy at the clinic, Kelly enjoys spending time with her family. This cat lover also shares a passion for fashion and jewelry products.

January marked Kelly’s second anniversary at the clinic and we are grateful to have her as part of this big adventure.

Happy Anniversary!

 

 

OUR YEAR IN REVIEW VIDEO

For more pictures of our adorable team,  watch our “Year in Review” Video. You will also find updated pictures of our facility.

 

MOVING FORWARD >>>

2017 promises to be an exciting year for us. Last year, we were extremely honored to meet with new patients. Every new customer comes in with a new smile, a unique story, and a new opportunity for us to share in the joy of making a positive difference.

To connect with us and make an appointment with our team, please call Kelly at 40.228.5311. Our experts will be happy to answer your questions regarding dentures, dental implants, or professional teeth whitening. The first initial appointment is free!

 

 

Check out our new video! Happy New Year 2017!

Smile Blog

New beginnings and reaffirmations of love and happiness… It’s another opportunity to reflect on our past and be hopeful about our future. 2016 has brought us a lot of joyful moments. We are thankful for our existing patients who continued to support us throughout the year. We also met with new smiles and faces, people who entrusted us to enhance their beautiful features. Your trust means everything to us and we wish you lots of joy and happiness.

Thank you for making us part of your adventure since 1995. We hope to see you in the new year.

Enjoy our “Year in Review” video, featuring the three superheroes of our clinic. Happy New Year!

 

 

 

Financial Assistance For Dentures in Alberta

Smile Blog

A lot of Calgarians are unaware that financial assistance is available for some dental services. GOOD NEWS! Albertan seniors who are 65 years old and above, can receive financial help from our provincial government. You must also meet certain requirements in terms of residency and household income.

dental-coverage

Our patients will be happy to know that there is an online estimator that will determine your eligibility. We’ve included the link below. Just click on it to find out if you can benefit from dental coverage for your dentures (full and partial). This online tool is simple and easy to use.

CLICK HERE TO ACCESS ONLINE ESTIMATOR TO DETERMINE ELIGIBILITY FOR CALGARIAN SENIORS

Depending on your insurance plan, your dentures or dental implants may be covered. You may end up paying a very small portion of the overall cost, making it incredibly affordable to get implants or dentures. Our administrative coordinator, Kelly, will be happy to answer any questions you may have about our government assistance, fees, or dental coverage. Your financial situation should not stop you from being able to have a better and improved smile.

keep-smilingFor more information on how to book your first FREE initial consultation, call us today at 403.228.5311.